> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.cashmo.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I report a lost or stolen card?

If your card is lost or stolen, immediately sign in to your account and verify:

*  **CardSwitch** is **OFF**.
*  In CardSwitch Settings, your **CardSwitch Mode** is set to **Require CardSwitch ON for all transactions.**

This helps prevent unauthorized use of your card.

If you find your card, you can continue using it by temporarily turning CardSwitch ON as needed for transactions.

If you're unable to find your card, contact our HelpCenter and our team will assist you with next steps.