• Why was my transaction declined?

  There are several reasons why a transaction might be declined. Check these items: CardSwitch - Did you turn your CardSwitch ON before attempting a card transaction? For security, your Cashmo Card is OFF by default, until you turn it ON for an upcoming transaction. Sign in to your account to turn your CardSwitch ON or OFF, or change your CardSwitch Mode. CardSwitch Mode - You can use CardSwitch settings to control if your card must be turned on for every transaction, or if you can spendSome readers

• How do I report a lost or stolen card?

  If your card is lost or stolen, immediately sign in to your account and verify: CardSwitch is OFF. In CardSwitch Settings, your CardSwitch Mode is set to Require CardSwitch ON for all transactions. This helps prevent unauthorized use of your card. If you find your card, you can continue using it by temporarily turning CardSwitch ON as needed for transactions. If you're unable to find your card, contact our HelpCenter and our team will assist you with next steps.Few readers